 | Things You Should Know |
1. All items take 2-3 weeks to produce and 1 week shipping time. 2. If you need your item sooner than 4-5 weeks, we do offer Rush Processing. Please see polices for explanation. 3. If you receive your merchandise and see a small blue mark, it is a water soluable marker used for monogramming your items. You may also see them near the buttons and button holes. We remove these marks from each and every item however, they can sometimes reappear. Simply dab the mark with a damp cloth and it should disappear. 4. Bloomers are above the knee, they are not as short as diaper covers but are a short bloomer. 5. Pantaloons are mid calf. 6. Pants with ruffles are ankle length. 7. The link to "track your order" that you receive when you place your order is an error with the Yahoo system. All order tracking should be done through us. 8. With summer here, we are currently working on a 2-3 week manufacturing schedule BEFORE shipping. Please do not contact us if it has not been 5 weeks since the date that your order was placed. We are working to get your order to you as fast as possible and every e-mail or phone call trying to track an order that was placed sooner than 5 weeks ago only slows down the production process. Thank you for understanding. 9. We ask for a full name so that we can arrange the initials in the correct order if you choose initials for the monogram. If you only enter initials, you item will come with the initials in the exact order that you type them. If you choose a name, you will only receive the first name. Your monogram choices are inititals or 1 name. We can add additional names at an additional charge of $5 per name. Please contact us via phone or e-mail to add additional names to your order. 10. We no longer accept custom measurements. You must order from our size chart. If custom measurements are entered in the comments, your order will be made according to our size chart and not your measurement requests. |
